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DELIVERY OF GOODS

DELIVERY OF GOODS
The Courier will deliver the products ordered by the customer to the address indicated by the customer.
The customer has the obligation to verify the correctness of the information provided regarding the delivery address.
At the request of the courier, the customer will provide proof of their identity and communicate the order number.
The customer must make sure that they can receive the order placed on the site and facilitate the courier's access to the
location mentioned in the order. If the courier cannot get access to the stipulated address, the delivery will not be honored.
The delivery is considered to be fulfilled by “Regina Naturii”, at the moment of delivery of the ordered products to the customer at the address selected by them at the time of validation of the order.


DELIVERY CHARGES
The delivery fee will be displayed both when the order is placed, and after it is completed.
The delivery fee will be charged according to the ranges below:
Delivery within Chisinau:
1MDL – 399MDL - the delivery of the products will be 50 lei;
>400 MDL – delivery of the products is free.
National delivery.
The delivery of the products will be 80 lei (for parcels weighing up to 10 kg, for orders weighing more than 10 kg, please contact our sales service by phone: +373 268 51-004; +373 068 671 227


SUPPORT SERVICE
“Regina Naturii” LTD offers its customers the Support Service at the number +373268 51-004 as well as at the e-mail address shop@reginanaturii.com.
The working days of the Support Service:
Monday – Friday - working hours BETWEEN 09:00 to 17:30
Saturday Sunday – days off.